Who Do I Call If My Amazon Account Has Been Hacked?

How did someone get into my Amazon account?

Shoppers can set up an Amazon account with just an email address and a password.

But it means that if crooks gain access to your emails they can also take control of your Amazon account.

As most people store their debit or credit card details in their account, the criminals can then go on a spending spree..

How do I contact Amazon about a refund?

Request an A-to-z Guarantee RefundGo to Your Orders.Locate your order in the list and click Problem with order.Select your problem from the list.Select Request refund.Enter your comments in the text box.Select Submit.

Can I chat with Amazon online?

Live Chat Free calls Available instantly on compatible devices.

Can I get scammed on Amazon?

There is no one, single Amazon scam that rules them all. … The most likely way to be defrauded on Amazon is through phony sellers, who set up fake accounts to lure buyers in and take their money, without delivering the goods that were promised. But it’s not the only way.

How do I contact Amazon customer service?

810 1 206-922-0880Amazon.com/Customer service

Has Amazon been hacked?

Around 100 Amazon merchants were victim to a six-month hack in 2018, according to Bloomberg, which said an “extensive” fraud let thieves steal cash from the merchants’ accounts.

Does Amazon lock your account?

Amazon can lock your seller account if it detects any suspicious activity from your account. In this article, we show you how to unlock your locked account by contacting Amazon account specialist.

Why is Amazon sending me a OTP?

Over the past 3 weeks or so, Amazon has required a OTP every time we try to log in to our account. After any important changes to your selling account’s banking, credential, or Two-Step Verification settings, Amazon will send you an email alert. …

What happens if my Amazon account is hacked?

Step 1: Change your Amazon password If you believe your Amazon account has been hacked, the first thing you should do is to immediately log in to your Amazon account and change your password. To do this, click on Account and Lists, Your Account, and then on Login and Security at the top of the page.

What is the phone number for Prime TV?

1-888-280-4331The good news is that the answer is yes, they do. Amazon’s customer service phone number is 1-888-280-4331. And you can call that number 24 hours a day, seven days a week.

How long does it take to close an Amazon account?

Enter the reason why you want to close your account and send the message. An associate will get back to you within 12 hours with detailed instructions on how to close your account.

How do I close out my Amazon account?

Sign in with the Amazon account you want to close. Click “Prime or Something Else” at the top of the customer support page. Under the “Tell us more about your issue” section, select “Account Settings” in the first box and “Close My Account” in the second box.

Has Amazon ever had a data breach?

In November 2018, Amazon suffered a data breach that resulted in customers’ personal details being disclosed on their website. Speaking after the incident, Amazon claimed that the breach was caused by a technical issue that inadvertently posted customers’ names and email addresses to the site.

Did Amazon get hacked recently?

AMAZON shoppers are being warned to check their accounts after scores of customers have complained that their accounts have been hacked. … And many shoppers have been left frustrated by the retailer as they say it’s taken months for Amazon to respond to the fraud alert.

How do I make my Amazon account secure?

Secure your account with two-step verificationSign in to Amazon.com, click Account & Lists, and then click Your Account.On your Amazon account page, click Login & security, and then for Advanced Security Settings click Edit.On the Advanced Security Settings page, click Get Started.More items…

Are Amazon accounts safe?

To keep your personal information safe — including your credit card and bank account numbers — take steps to protect yourself when shopping on Amazon and other Web sites. … It’s safe to purchase items on Amazon using the SSL software, but it’s important to give special attention to the site’s third-party vendors.

Can you see who is logged into your Amazon account?

From the Settings menu, select “Registered Devices” to see all of the computers, phones, smart TVs, and other devices that are signed in to your Amazon account. Similar to the online website, you will be able to see all of the registered devices as well as be able to unregister them.

Will Amazon call me about suspicious activity?

While some departments at Amazon will make outbound calls to customers, Amazon will never ask you to disclose or verify sensitive personal information, or offer you a refund you do not expect. We recommend that you report any suspicious or fraudulent correspondence.

How do I report spam to Amazon?

To report a phishing or spoofed email or webpage:Open a new email and attach the email you suspect is fake. For suspicious webpages, copy & paste the link into the email body. … Send the email to stop-spoofing@amazon.com. Note: Sending the suspicious email as an attachment is the best way for us to track it.