Quick Answer: How Do I Speak To An Agent At Comcast?

What is the phone number for infinity?

Xfinity’s customer service phone number is (800) 934-6489..

How do I know if Comcast is down?

Sign in to My Account. Click the Services tab at the top of the page. Click the Status Center link. If you’re experiencing an outage, a banner will be displayed on the top of the Status Center and Outage Map pages.

Is Comcast and Xfinity the same?

As you can see, Xfinity and Comcast are different brands of the same company. Xfinity is the TV and internet service provider for consumers, while Comcast is the company that owns Xfinity (and other brands, like NBCUniversal).

How can I get Comcast to lower my bill?

Here are five easy ways to lower your Xfinity bill:Choose a TV package with fewer channels.Lower your internet speed.Stop going over your data cap.Get rid of rental equipment.Negotiate your monthly cost.

Does Comcast charge to bury cable?

There is no cost to you to replace/bury a drop and your yard will be restored to its original state once the drop is buried. Occasionally there is a mix up and Comcast forgets to bury the drop. … An actual Comcast employee will give you individual attention and make sure your drop gets buried.

How long does it take to cancel Xfinity service?

48 hoursTo submit your cancellation request, please visit xfinity.com/instant-tv/cancel. Please note that it may take up to 48 hours to process your request.

How do you talk to a real person?

The IRS telephone number is 1-800-829-1040, and they are available from 7 a.m. – 7 p.m. Monday thru Friday. The best time to call is early in the morning. The first question the automated system will ask you is to choose your language.

What is the cheapest Comcast package?

Cheapest Xfinity plan: Central US Xfinity’s Performance Starter is clearly the cheapest option if you just want to pay the lowest price and don’t care for that much internet speed.

Does Comcast charge to run cable?

You need to visit your local Comcast store since cost of cable TV vary from basic to premium. … In the USA all cable services run the line and set up the box for free. Some other countries may charge a small installation charge. If the line is already run they come out, reactivate the line and set up your box.

Is Xfinity self install easy?

Final take. We think self-installation is the way to go with Xfinity Internet. It’s easy, fast, and free. But there’s no shame in paying for professional installation if you feel it’s necessary.

How hard is it to cancel Comcast?

The only easy way to cancel Comcast service is to move somewhere Comcast doesn’t provide service. The good news is, if you get your story straight in advance, there’s a way to do it. It just won’t be easy and some might consider it slightly amoral.

How do I talk to an Xfinity agent?

How to Reach a Real Person at Comcast/Xfinity. Phone: Comcast’s official customer service number is 800-945-2288, but I called a different number, 800-266-2278. You may have to enter a lot of personal information to get connected, including your ZIP code.

Does Comcast have a live chat?

On the Support and Contact Us pages on xfinity.com, click Chat with Xfinity. In the My Account app, click on the chat bubble icon on the upper right-hand corner.

What phone number is 800 266 2278?

800-266-2278: Comcast Customer Service It made calls an estimated 14 million times.

How much does it cost to cancel Xfinity?

How much are cancellation fees?CompanyFeeCancellation contact #Comcast Xfinity$10 per month remaining on contract1 (800) 934-6489CoxUp to $1201 (866) 961-0027DIRECTVA prorated early-termination fee of up to $20/mo. left on contract1 (800-531-5000DISH$20 per month remaining on contract1 (888) 283-23095 more rows•Oct 22, 2020

How do I complain to Comcast?

Comcast complaints contactsVisit Customer Care.Call Customer Care on 1 (800) 934-6489.Email Customer Care on We_can_help@cable.comcast.com.Tweet Comcast Customer Care.Tweet Comcast.Watch Comcast.

How do you talk to customer service you want?

Now, here are nine ways to help get what you want every time you talk to a customer service representative (CSR).Treat Your CSR Like a Friend. … Say “We” as Much as Possible. … Get Them Saying Yes, Yes, Yes. … Ask Them for Their Opinion. … Be 100% Prepared. … Call at the Best Time. … If You Need to, Take Things Up a Level.More items…•

How do I find my Comcast phone number?

Use Xfinity ConnectGo to Xfinity.com and click the Menu button.Select the Voice icon in the drop-down list.Enter your primary Xfinity ID and password.Within the Voice tab, click Call History on the left-navigation menu and your call history will display.

Is Xfinity customer service 24 hours?

Chat with Xfinity Get 24/7 help with any questions you have.

How much is a Comcast service call?

Comcast does not charge for service appointments to repair Comcast-owned facilities or equipment rented to you by Comcast. However, charges may apply for service appointments when the source of your service problem is not Comcast-owned facilities or equipment rented to you by Comcast.

How do I get a live person at Comcast?

Please call us at 1-800-XFINITY to talk to one of our customer service representatives for further information.