Question: How Do I Report A Telkom Fault Via SMS?

How do I contact Telkom by phone?

Select the department you want to talk to below:081180.

Free from your Telkom Mobile Phone.For Sales 10213 For Service 10210.

Free from your Telkom Landline.For Sales 10213.

Free from your Telkom Landline.10214.

Free from your Telkom Landline..

How do I speak to a Telkom operator?

Calling Telkom Directly. Call 10120 to speak with a customer service agent. This number will connect you with a customer service specialist who will help you with any general issue or concern.

Are 0800 numbers free on mobiles?

Freephone numbers starting with 0800 or 0808 are free to call from mobile phones as well as landlines.

What causes a landline to stop working?

If you still can’t hear a ring tone, then call the phone company and have a repair man check out the phone line. … One incident that can cause a phone to not have a dial tone is power. Make sure your phone is plugged into a wall. Another cause could be if there was a storm in the area, there could have been an outage.

Is 0860 a free number?

“With reference to ShareCall (0860) and MaxiCall (0861) numbers, these are not toll-free services. … Here’s the thing – provided you call from a Telkom line, an 0800 number should be free to you but the called party pays. The ShareCall numbers, those beginning with 0860, mean you pay only the cost of a local call.

Does Telkom have WhatsApp bundle?

The new WhatsApp data bundle is available through the *123# USSD menu by selecting option 2. … While Telkom’s WhatsApp product will be attractive to certain Telkom subscribers, it is not the best deal available in South Africa. MTN offers the same product for R10.

What is SIM Sonke on Telkom?

SIM-SONKE is a per second prepaid tariff plan available on the Telkom Mobile Network, and sees customers paying 29 cents per minute on per second billing for calls to any Telkom Mobile SIM number. … However, if a recharge is done after 21:00 and before midnight, the customer will get the benefit immediately.

How do I report a faulty telephone line?

Opt to call the customer service line on your phone bill using an online calling service or another person’s phone in order to report directly that your phone line is fault. Request a service order so that they will be sure to respond to your service call promptly. Check your phone after the service call.

Why is my phone line not working?

Make sure that the phone cord is plugged into the correct port on your phone or device. Unplug the phone or device from the wall jack. Plug your phone or device into another wall jack that you know is working. … If these steps don’t solve the problem, you may need to replace your phone cord.

How do I check my Telkom contract?

The Telkom data check can be done through your phone using the USSD method. Simply use your phone with the Telkom line inserted in it. Dial *188# from your phone and call. It only takes a few minutes for the balance to appear.

How do I call 0800 numbers from my mobile?

Call 0800 and 0808 Numbers From Your Mobile Just dial 0333 555 8800, enter the full free-phone number you want to call at the prompt, then press #—it’s that simple!

How much is a 0800 number from a mobile?

Freephone numbers starting with 0800 or 0808 are now free to call from mobile phones as well as landlines. The move is part of an overhaul of phone numbers and charges planned for many months by regulator Ofcom which has now come into force.

Is Telkom 10210 free?

@TelkomZA on Twitter: “Customers can find us on: 10210 – Service 10213 – Sales 081180 – free on mobile For more information contact: media@telkom.co.za”

What is Telkom’s customer care number?

i.e. 0800 221 XXXX.

How do I troubleshoot a landline phone problem?

Home phone troubleshooting checklistLocate the Telephone Network Interface which is usually located on the back or on the side of the house.Use a screwdriver to open the box. … Unplug the short telephone cord and plug in your corded phone and determine if the problem still exists. … Unplug the corded phone and replace the short telephone cord.

Why can’t I call landline from my mobile?

Perhaps you forgot to type the area code before the number. If the landline is (01984) 123456, you would only dial 123456 if you are phoning from a Landline in the same area (01984). If you are using a Mobile phone you need to enter the area code first as your Mobile is not using the local area STD code.

When did 0800 numbers become free from mobiles?

1st July 2015What are 0800 Numbers? 0800 numbers are UK non-geographic phone numbers that have been “free to call” from UK-based mobile and landline phones since 1st July 2015. Before July 2015, calling a UK 0800 number was only free from landline phones. Mobile phone callers were charged for the 0800 call by their provider.

How do you check a phone line is active?

Check for an active connection by plugging in a phone and checking for a dial tone.Alternatively, call a service provider to verify if your line is active or not.Naked broadand plans are worth considering if you do not have nor want an active phone line.

How do I report a fault with Telkom?

Fault Reporting. To report a Internet fault, please complete this online form or phone 10210 (06:00 – 24:00). On submitting the form a service representative will phone/e-mail you with a solution and/or to verify/acquire more details, if necessary.