Question: How Do I Contact Amazon About An Unknown Charge?

How do you find out what Amazon is charging me for?

Review your recurring payments and subscriptionsGo to Amazon Pay, click Sign in, and then Sign in with your Amazon account using your Amazon credentials.Click Merchant Agreements.

To see the details of a specific merchant agreement, its payment history, and contact information for the merchant, click Details..

Why did Amazon charge me for something I didn’t buy?

The following are common scenarios for unknown charges: An Amazon Prime yearly subscription was renewed. For more information, go to Manage Your Prime Membership. A bank has placed an authorization hold for recently canceled or changed orders.

How do I dispute an Amazon video charge?

Disputing a transactionGo to your Account Activity, and then sign in.On the Account Activity page, find the appropriate order or transaction, and then click Details.On the View Order Details page, click File/View Claim.Enter information about the transaction as prompted.

What is Amazon Prime charge on my credit card?

At the end of the Amazon Prime free trial or your chosen membership period, your card will be charged automatically for the next membership period. … More information about this can be found at Amazon Prime Price Change. If you choose to be charged on a monthly basis, your membership charge will be $12.99.

What happens if you dispute an Amazon charge?

Disputing a chargeback claim When we have received the information from you, we work with the bank or credit card company to resolve the chargeback. If you choose not to dispute the chargeback, the dispute is automatically granted to the customer, and Amazon Pay deducts the disputed amount from your account.

How can I get my money back from Amazon Prime?

You can end your Prime membership by clicking the “End Membership” button on this page. Paid members who haven’t used their benefits are eligible for a full refund of the current membership period. This refund will be processed in 3-5 business days.

How do I get a refund for Amazon Prime video?

To return an accidental or unwanted Prime Video purchase:Go to Your Orders.Find the accidental order you’d like to cancel.Select Cancel Your Order.Choose a reason for the cancellation from the drop-down menu, and then click Cancel This Purchase.

How do I contact Amazon about a charge?

Amazon’s customer service phone number is 1-888-280-4331. Here are all of the best ways to contact Amazon for help with just about anything related to your account by phone, email, chat, or social media.